Data Protection

Khalgor Privacy Policy

Protecting your personal data is our top priority. This page clearly explains how Khalgor collects your information, why it is stored, and how it is kept secure.

Last updated: January 2026

How We Protect Your Privacy

We use the most advanced technology available to keep every piece of your data secure at Khalgor.

SSL Encryption

Every transaction and piece of personal data is protected with 256-bit SSL encryption. Third parties have no way of accessing your information.

Secure Data Storage

Your data is stored in encrypted format on Khalgor's servers. Regular security audits are conducted to prevent any data leaks.

Identity Verification

To prevent unauthorized access to your account, Khalgor enforces two-factor authentication and a strict KYC process.

No Sale of Data

Khalgor never sells your personal data to third parties. Your information is used solely to improve our services and maintain security.

Cookie Controls

Cookies on our site are used solely to improve your experience. You have full control over which cookies remain active.

Your Rights

You have the right to view, correct, and delete your personal data. Khalgor always respects these rights.


1. Introduction

Welcome to Khalgor. This Privacy Policy document explains how Khalgor How your personal data is collected, why it is used, who it may be shared with, and what steps we take to protect your privacy.

Khalgor One of Bangladesh's most popular online gaming and Sports Betting platforms. We believe no business can survive without user trust and confidence. That is why Khalgor's privacy policy has been built on full transparency — so you can rest assured that your data is handled responsibly.

By registering and using the Khalgor platform, you confirm that you have read and agreed to this Privacy Policy in full. If you have any questions, our support team is always ready to help.

Khalgor treats the protection of your personal information as its highest priority. We never sell your data to third parties.

2. Information We Collect

Khalgor collects your information through various means. Below is a detailed breakdown of what types of data are collected and how:

Type of Data What is included When it is collected
Identity Information Name, date of birth, national ID number During registration and KYC verification
Contact Information Mobile number, email address At the time of registration
Financial information BKash/Nagad number, bank account details During deposits/withdrawals
Device information IP address, browser type, operating system Automatically during platform use
Gaming data Betting history, win/loss records During each game or bet
Location Information Approximate location (IP-based) During login and transactions

We only collect information that is necessary to provide our services. Collecting unnecessary or excessive data goes against Khalgor's policy.

3. How Your Information Is Used

Khalgor uses the information it collects for the following purposes:

  • Account creation and management: To complete the registration process and keep your account active.
  • Identity Verification: To verify that you are a real person and that you are over 18 years of age.
  • Transaction Processing: To process deposits and withdrawals securely.
  • Fraud Prevention: To detect suspicious activity on your account and keep it secure.
  • Customer Support: To resolve your issues and answer your questions.
  • Personalised Experience: To suggest games and offers tailored to your preferences.
  • Legal obligations: To meet regulatory compliance requirements.
  • Platform Development: To analyse user experience and improve Khalgor's services.

Khalgor obtains your consent before sending any marketing communications. You can opt out of marketing emails or SMS messages at any time.

4. Who Your Information Is Shared With

Khalgor Does not sell your data to third parties. However, in certain circumstances, sharing data with specific third parties may be necessary:

  • Payment Providers: For processing transactions via bKash, Nagad, or bank. This information is used solely to complete the transaction.
  • Game providers: For game operations with Live Casino or Sports Betting service providers.
  • Technology Partners: With providers of site hosting, data analytics, and security services.
  • Legal authorities: Upon a valid court order or lawful request from a government authority.
  • Anti-Fraud Agencies: With regulatory authorities to prevent money laundering and financial crime.

Before sharing data with any third party, Khalgor ensures that the party adheres to appropriate privacy standards and keeps all data strictly protected.

If any third party requests your information while claiming to represent Khalgor, it may be a fraud attempt. Please contact our support immediately if this happens.

5. Data Security Measures

Khalgor Uses industry-leading security technology to keep your data safe. The core layers of our security framework are:

  • 256-bit SSL/TLS Encryption: All communications on the platform are encrypted. No one can read or alter this data in transit.
  • Firewall & Intrusion Detection: Active firewalls and intrusion detection systems are in place on our servers.
  • Regular Security Audits: Third-party experts regularly audit Khalgor's systems to identify and address any potential vulnerabilities.
  • Two-Factor Authentication (2FA): An additional layer of security is applied to logins and important transactions.
  • Access control: Khalgor employees may only access specific data when required for their work.
  • Data Backup: Your data is backed up regularly to prevent loss in the event of a technical issue.

Keep in mind that no system on the internet is 100% secure. Always use a strong password and never share it with anyone.

6. Cookie Policy

The Khalgor website and app use cookies to enhance your browsing experience. Cookies are small text files stored in your browser. The types of cookies we use include:

  • Essential Cookies: These cookies are essential for maintaining your login session and keeping the platform's core functions running. They cannot be disabled.
  • Performance Cookies: Helps us understand which pages are used most and where issues occur. This information remains confidential.
  • Functionality Cookies: Used to remember your language preference and display settings.
  • Marketing Cookies: Used to show relevant offers based on your interests. You have the right to disable these cookies.

You can delete existing cookies or block new ones at any time through your browser settings. Note that disabling certain cookies may affect the functionality of some platform features.

7. Your Rights

As a Khalgor member, you have several important rights regarding your personal data:

Right to Access Data

You can request to see what information Khalgor holds about you at any time.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data after your account is closed.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Right to Data Portability

You may request a copy of your data in a structured, readable format.

Marketing Opt-Out

You may opt out of promotional communications at any time.

To exercise any of these rights, please contact our support team. Khalgor typically responds to such requests within 30 business days.

8. How Long Your Information Is Retained

Khalgor does not retain your data longer than necessary. Retention periods depend on the type of data and the purpose for which it was collected:

  • Account information: For the duration your account is active, and up to 5 years after closure for legal compliance.
  • Transaction Records: A minimum of 5 years, in accordance with financial regulatory requirements.
  • KYC documents: Up to 7 years, as required by legal obligations.
  • Gaming history: Up to 3 years after account closure.
  • Customer Support Chat: Up to 2 years after the issue is resolved.
  • Cookies and log data: Typically up to 12 months.

After the designated retention period, data is securely deleted or anonymised so that individuals can no longer be identified.

9. Children's Privacy

Khalgor strictly does not provide services to anyone under 18. We do not knowingly collect data from minors.

We verify age at the point of registration and, where there is any doubt, confirm it through a national ID or birth certificate.

If we become aware that a minor is using our platform, we will immediately suspend that account and delete all associated data collected.

If your child or someone you know has accidentally registered on Khalgor, please contact our support immediately.

10. Changes to the Privacy Policy

Khalgor This privacy policy may be updated from time to time. When changes are made:

  • The last updated date on this page will be revised accordingly.
  • A notice will be posted on the platform for any significant changes.
  • Registered members will be notified by email or SMS where possible.
  • Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.

We recommend reviewing this Privacy Policy periodically so you stay informed of any changes.

11. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

  • Email: [email protected]
  • Live Chat: Live chat is available directly on the platform.
  • Support hours: 7 days a week, 24 hours a day.

We typically respond to all inquiries within 24 hours. We are always available to assist with any privacy-related concerns.

Your data is safe at Khalgor. We value your trust and are committed to ensuring the highest standard of privacy protection.


Play Safe, Win with Confidence

Join millions of Khalgor members with your privacy fully protected. Register and get started today.

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